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HelloKiwi

Delivery Information

Goods which are in stock will be delivered within 1 to 3 working days from the date of your order. Some products (if not in stock) may take longer. We'll let you know if your goods are on back order.

 

Shipping cost

  Domestic

  • New Zealand orders under NZD$49 ->  NZD$4.95
  • New Zealand orders over    NZD$50 ->  Free Delivery (excludes wholesale and parcels over 25kg)

  International 

      In most cases, we use NZ Post to ship overseas.

      However, we use international courier company who is specialised on budget shipping to save the shipping cost for Japan & South Korea customers.

      ( to Japan : from NZ$ 20.00,   to Korea : from NZ$   7.00 )

      When you check out shipping cost will be calculated automatically based on the weight of your cart.

 

Your responsibility as an importer (overseas customers)

Once you decide to bring goods into your country from an overseas location you become an importer. This means that legally you are responsible for abiding by the import laws set by your country. We are not responsible for any items that are seized or destroyed by the Customs and Border Protection in your country. If your item is destroyed by Customs we are unable to provide any refund. We are also unable to refund for items that are opened, damaged or inspected by Customs.

 

Destination Countries

Due to a high incidence of missing parcels we are unable to ship to the following countries: Afghanistan, Ethiopia, Ghana, India, Indonesia, Myanmar, Nigeria, Pakistan, Papua New Guinea, Greece, Philippines, Russia, Ukraine.